Return policy

We want you to love your AmeraLabs products. But if you’re having second thoughts, we make returns as simple as possible.

Sample returns

If you are not confident that you’ll like our resin, please check our unique offers for 500ml samples. If you purchase 500ml of our resin and do not like its performance, we will refund you with NO QUESTIONS ASKED and NO EXCUSES! We will not ask you to return anything.

Contact  within 100 days from your purchase.
We will refund the whole purchase amount except original shipping and handling costs!

Regular returns

If you have purchased our resin and wish to return it, we will try to make it as convenient for you as possible.

We will guide you and help you with repackaging the product and shipping it back to us.
We will refund you or exchange for a new product.

Things to mention:

  • Our return policy lasts 100 days since your purchase. If more than 100 days have passed, we can’t offer you a refund or exchange.
  • All our resins are packed in 3 layers: Bottle + Inner Box + Outer Box. If you haven’t opened or damaged the inner box and the bottle itself, we will refund you the full amount except for the original shipping and handling costs. We will not cover shipping costs for returning your item.
  • If you have opened the inner box but haven’t used any resin, please contact us, and we may grant you a partial refund.
  • You will be responsible for paying for your own shipping costs for returning your item. The costs of original and return shipping are non-refundable.
  • In the event of an exchange, you are also responsible for all costs associated with shipping the new item to you.
  • We only accept returns for orders placed through the AmeraLabs e-shop. We cannot accept returns or exchanges for any other online store or retail outlet.
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