ATTENTION! Due to the current pandemic of corona virus the delivery of your orders may be delayed. It now takes 30-60 days to deliver to US using Postal Services and Free sample shipping options. Delivery to some countries is prohibited. UPS delivery options operate as usual. Please plan your orders accordingly and contact firstname.lastname@example.org to get more information.
We want you to love your AmeraLabs products. But if you’re having second thoughts, we make returns as simple as possible.
If you are not confident if you’ll like our resin, please check our unique offers of IPR-12, AMD-6 and AMD-3 samples. If you do not like the performance of your resin, wee will refund you with NO QUESTIONS ASKED and NO EXCUSES! We will not ask you to return anything.
We will guide you and help you with repackaging of the product and shipping it back to us.
We will refund you or exchange with a new product.
Things to mention:
Our return policy lasts 100 days since your purchase. If more than 100 days have passed, we can’t offer you a refund or exchange.
All our resins are packed in 3 layers: Bottle + Inner Box + Outer Box. If you haven’t opened or damaged the inner box and the bottle itself, we will refund you the full amount except original shipping and handling costs. We will not cover shipping costs for returning your item.
If you have opened the inner box, but haven’t used any resin, please contact us and we may grant you partial refund.
You will be responsible for paying for your own shipping costs for returning your item. The costs of original and return shipping are non-refundable.
In the event of an exchange, you are also responsible for all costs associated with shipping the new item to you.
We only accept returns for orders placed through AmeraLabs e-shop. We cannot accept returns or exchanges for any other online store or retail outlet.